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Water operators partnership (WOP) peer-to-peer learning and benchmarking

Sunday, November 1, 2009
Project Status: 
Ongoing

November 2009 – Water Operators Partnership (WOP) received a €490,000 grant to improve service to customers through more sustainable utility operations including better quality of service, financial performance, technical performance and coverage. Financial performance improvement shall aim at increasing operation cost coverage ratio and collection efficiency, while technical performance shall primarily focus on the reduction of water losses.

Photo courtesy of Nasa

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